PRIVILEGES

PRIVILEGES

CONTACT CENTRE CALL PRIORITY

Members with Aeroplan diamond status enjoy priority access when calling the Aeroplan Contact Centre. All they need to do is enter their Aeroplan Number at the start of their call and it will be prioritized.

 

PREFERENTIAL RATE ON FLIGHT REWARD FEES

Members with Aeroplan diamond status benefit from a preferential rate on flight reward changes and refund fees:

Changes:
  • C$75.00 (plus taxes) non-refundable fee per direction, per ticket (C$25.00 savings)
Refunds:
  • C$100.00 (plus taxes) non-refundable fee via the Aeroplan Contact Center (C$50.00 savings)
  • C$30.00 (plus taxes) non-refundable fee via aeroplan.com in the Manage Your Rewards section (C$120.00 savings)

For any flight reward bookings made prior to December 6, 2016, the previous non-refundable flat fee of C$90.00 (plus taxes) per ticket will apply, unless the fee structure above is more favourable according to the member’s Aeroplan status at time of change or refund.

 

PREFERENTIAL TREATMENT AT FAIRMONT HOTELS & RESORTS

Members with Aeroplan status will receive special treatment, based on their tier level, when they book a stay directly at Fairmont.com using their exclusive Fairmont Aeroplan status Promotional Code*. Enjoy a luxury hotel experience along with extra benefits according to each Aeroplan status level. Verify your code before completing your booking as the promo code could change. This benefit cannot be combined with any other offer, discount or group rates..

Follow these steps to get preferential treatment on your next stay:

  1. Visit Fairmont.com to make your reservation.
  2. Click on the expand arrow when you Check Availability for your Fairmont stay.
  3. Enter your Fairmont Aeroplan status Promotional Code, under Promotional Code and make your reservation.

Get your Fairmont Aeroplan status Promotional Code >

 

1

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3

4

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3
  • $25 hotel credit5

6

  • Room upgrade at check-in (when available)2
  • Daily complimentary breakfast3
  • $25 hotel credit5
  • Welcome amenity7
 

* A stay is defined as one or more consecutive nights at the same hotel, regardless of the number of check-ins and checkouts. The price for this offer is equal to Fairmont’s Best Available Rate for the room-type booked for that date. All bookings must include your Aeroplan Number for each stay or provided in your Fairmont President’s Club profile. Offer does not apply to any group rates. Offer does not apply to existing bookings. Advance reservations are required. This offer is subject to availability of rooms. Cancellation policies vary by property. Valid on bookings made between January 1 and December 31, 2017 for stays completed by January 15, 2018. Offer cannot be combined with other Fairmont promotions or offers. Offer does not apply to any group rates. Offer subject to change without notice, including possible extensions of expiry date. Fairmont Hotels & Resorts is responsible for the fulfillment of this offer. This benefit is not applicable when members redeem Aeroplan Miles for a stay at Fairmont Hotels & Resorts. Black-out dates vary by property, for a complete list please see www.fairmont.com/promotions/limited.

1.To be eligible for this offer, you must be a member with Aeroplan silver status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont.

2.Room Upgrade to next room category, is offered at time of check-in, and based on availability.

3.Complimentary breakfast excludes In Room Dining. Daily breakfast for two (2) includes a full American breakfast in the Hotel's main dining room.

4.To be eligible for this offer, you must be a members with Aeroplan black status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont.

5.$25 hotel credit, per stay: members with Aeroplan black and Aeroplan diamond status will receive (1) $25 hotel credit ($25 CDN at Canadian properties and $25 USD value at all other participating locations). Hotel credit has no cash value and cannot be applied toward the daily room rate, or for Third-party activities billed to the suite. Hotel credit cannot be applied to Fairmont Store or other retail outlet purchases within the property. Credit will be applied to applicable charges at check-out. No refunds will be issued if the dollar value of the promotion is not used. The credit will expire by checkout time the morning of the guest's scheduled departure date. Guests are responsible for paying any remaining balance due at checkout time for charges applied to the room that exceed the total credit during their stay.

6.To be eligible for this offer, you must be a member with Aeroplan diamond status, use the exclusive Promotional Code provided at www.aeroplan.com/your_aeroplan/distinctionBenefits and make your reservation directly with Fairmont.

7.Welcome Amenity varies by hotel.