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Visit our eStore Help section for self-service help on the Aeroplan eStore.

Aeroplan eStore Web Support Assistance

If the miles have not appeared in your Aeroplan Account after eight weeks of making the purchase through eStore, please complete this Request Mileage Credit Form.

For technical assistance related to the Aeroplan eStore, please contact the Aeroplan eStore Web Support Assistance Centre:

In Canada and the U.S.A. 1-866-689-8080

Hearing Impaired (TTY) Web Support - Canada or US:
1-866-333-2499 (toll free)
1-902-626-4018 (local)

Hours of operation: 7 days/week
07:00-midnight Eastern
04:00-21:00 Pacific

To book Aeroplan reward travel or to request general information about the Aeroplan program, call the Aeroplan Centre for your area: 


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